All items are shipped from NSW, Australia.
**Due to the ongoing Covid-19 situation, Australia Post may take 1-2 weeks longer than usual to deliver your order after we have dispatched it. Australia Post delivery times are out of our hands once it has been despatched**
All ready to ship items will be posted within 2 business days.
Bibs will be posted within 2-5 business days.
Made to order items will be posted within 2-3 weeks.
Some items may be preorder only. Please see individual item description for production time.
Postage within Australia is set at a flat rate of $9.95 and includes tracking. A tracking number will be emailed to you once your item has been posted.
All Australian orders over $80 have free tracked shipping.
Express Post is also available for $12.95 on all orders. Please note that selecting express post does not quicken production time.
Shipping to New Zealand is a flat rate of $20.
The rest of the world is a flat rate of $30.
Please allow 2 - 8 weeks for international orders to arrive. The buyer is responsible for all taxes and customs fees applicable to your particular country.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds will not be issued for change of mind purchases.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please email firstname.lastname@example.org with your order number and reason for return. Please do not return anything until you have heard back from us.
If you have any issues, please contact us and we will be happy to resolve them.